New Orleans Photography and Photo Booth Rentals
ChadPopulis.com Return Policy
At ChadPopulis.com, we aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we're here to help!
Return Eligibility:
- Items can be returned within 30 days of receipt.
- To qualify for a return, items must be unused, in the original packaging, and in the same condition as when you received them.
- Certain items, such as personalized or custom products, may not be eligible for return unless they arrive damaged or defective.
Return Process:
1. Contact our customer service team to initiate a return and receive a Return Merchandise Authorization (RMA) number.
2. Carefully repackage the item, including all original packaging and documentation.
3. Ship the item to the return address provided by our customer service team, ensuring the RMA number is clearly visible.
Refunds:
- Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
Exchanges:
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Shipping Costs:
- Shipping costs are non-refundable, and you will be responsible for covering return shipping fees unless the item was incorrect, damaged, or defective upon arrival.
For additional assistance, please don't hesitate to contact our customer support team. We're here to help and ensure you have a positive shopping experience with ChadPopulis.com!